Customer Service Representative (Karachi)
Employer: Foortal
Industry: Customer Service, Hospitality and Tourism, IT Support and Networking, Marketing & PR
Location: Karachi, Pakistan
Job Description:
Be part of fastest growing internet software company!
WaqarTech is seeking for an enthusiastic Customer Service Representative (CSR) with 1 year experience in customer services domain, in web based (e-commerce) space.
WaqarTech has launched a portal (www.foortal.pk) which is the fastest growing online food ordering market place for restaurants and consumers.
We are looking for hard working individual with strong desire for success & ambition to work on innovative e-commerce service.
Job Summary:
- Location: Karachi , Pakistan
- Industry: IT
- Category: Customer Service Marketing/Sales Jobs
- Positions: 2
- Minimum. Education: Graduate
- Minimum. Experience: 1 to 2 Years
- Career Level: Experienced
Customer Service Representative (CSR)
* Job Type: Full time
* Job Location: Karachi
* Age: 18-28 Years
Required:
* Minimum Education: Must be Graduate or above
* Minimum Experience: 1 year
Job Description:
- Coordinate with customers (restaurant) after the sales department sign the deal.
- Resolve client/customers complains and queries.
- Facilitate and follow up with the client/customers, get food menu from restaurant, complete basic questionnaire to extract information like working hours, delivery hours, mobile number of SMS alerts, address information, food photos etc.
- Supervise the content management team to insert the restaurant menus, prices etc and then reviewing the electronic food menu before making the restaurant live.
Skills Required:
- Good communication skills
- Strong Decision Making
- Smart Complains handler
- Presentable personality
Attractive base pay, Allowances, Incentives, & Free Lunch.
