Employer: Medlink BPO Services
Industry: Marketing & PR, Telecommunications
Location: Karachi, Pakistan
Medlink BPO Services is hiring Call Center Trainer for night shift, whose primary responsibility will be to carry training programs to new hire agents and to prepare them for Offshore Telemarketing.
Only Call Center experienced trainers are welcome to apply. Selected Trainer will be required to deliver presentations and training in formal and informal settings and therefore needs superior command of instructional methods and techniques.
-2+years experience as a trainer/coach, preferably in a call center environment Analyze metrics, training curriculum, training needs, and coordinate training schedules
-At least 2+Previous call center experience
-Strong Multi-tasking and leadership ability
-Has the ability to solve problems and to identify opportunities for training through the use of analytical and critical thinking